Effective Date 26/01/2025
At Shia Shelves, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from our store. By using our services, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information
When you make a purchase or interact with our website, we may collect the following personal information:
- Name
- Email Address
- Shipping Address
- Phone Number
- Payment Information (processed securely through our payment provider)
- Non-Personal Information
We may also collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages viewed on the website
- Time and date of access
This information helps us improve the functionality and user experience of our website.
- How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including shipping and payment
- To communicate with you about your order or provide customer support
- To send promotional offers, newsletters, or updates (if you have opted-in to receive such communications)
- To improve our website and services based on user behavior and feedback
We may also use your email address to respond to your inquiries or requests.
- How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal details, such as your credit card information, are processed securely through Square Pay or another trusted payment provider.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Sharing Your Information
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- With trusted service providers that help us operate our website, fulfill orders, or improve our services (e.g., payment processors, shipping companies).
- As required by law, to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.
These third-party providers are obligated to keep your information confidential and are not allowed to use it for any purpose other than the services we provide.
- Cookies
We use cookies to improve your browsing experience. Cookies are small files that are stored on your device and allow us to remember your preferences and actions (such as items added to your cart) when you return to our website.
You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly without them.
- Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link in the emails or contacting us directly.
- Request that we do not sell or share your personal information (subject to applicable laws).
If you wish to exercise any of these rights, please contact us using the information provided below.
- Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@shiashelves.com.au
Phone: +61 405 198 899